Documentation

Everything you need to run Snaptare at the till.

Plain-English guides for every part of the app — voice commands, multi-cart, AI tare from the camera, scale pairing, billing, troubleshooting. If you're stuck, the answer is here. If it isn't, write us at [email protected] and we'll add it.

Getting started Install Snaptare, tag your products, mark canonical variants, ring up your first sale in under 10 minutes. Voice commands "Carrots, two hundred grams." How voice search works, how to enable it, what phrases the parser understands in EN + FR. Multi-cart Run three customers at the till at the same time. Switch carts, attach a customer, finalize one without losing the others. Tare & containers AI tare from the camera, manual tare presets, the "forgot to tare" prompt, and container fingerprinting for regulars. Scales Pair a DYMO USB scale, a generic USB HID retail scale, or a Bluetooth scale. What works on iPad vs. Android. Pricing & billing Plans, the 14-day free trial, the Founder Circle refund, switching tiers, cancelling, and how taxes flow through Shopify. Troubleshooting Products not showing up, sync stuck, scale won't pair, voice not heard. The fix list, ranked by frequency. FAQ Tax safety, data privacy, hardware needed, language support, what happens when wifi drops, when it launches.

Need help we haven't documented? Email [email protected] with the issue and a screenshot if you can. Pro and Enterprise tiers get a same-business-day response; Starter gets a 48-hour response.